Introduction
WellnessLife MD ("we," "us," or "our") provides virtual telehealth services and concierge medical memberships. We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, and safeguard your data when you use our services.
Information We Collect
We collect the following types of information when you enroll in services or a concierge membership:
- Personal Information: Name, address, email, phone number, payment details, etc.
- Protected Health Information (PHI): Medical history, treatment details, and clinical communications.
- Membership Information: Details about your membership plan, including services accessed, renewal dates, and preferences.
- Technical Information: Device info, usage logs, IP address, and browsing behavior related to our platform.
How We Use Your Information
We use your information for:
- Providing Medical Services: To deliver virtual care, wellness plans, and concierge member services.
- Membership Administration: To enroll, manage, and bill for concierge medical memberships.
- Communications: To send you appointment reminders, membership updates, or service notices.
- Compliance: To meet legal and regulatory obligations under HIPAA and other health privacy laws.
Sharing Your Information
We may share your information:
- With your consent.
- With providers and staff involved in your care.
- With third-party services that help us manage scheduling, payment processing, and secure messaging (under HIPAA-compliant agreements).
- When required by law or legal process.
Your Rights
As a patient or member, you have the right to:
- Access your medical and membership records.
- Request corrections.
- Restrict certain disclosures.
- Receive confidential communications at an alternative location.
Security
We implement administrative, physical, and technical safeguards to protect your data and maintain compliance with HIPAA standards.
Changes to This Policy
We may revise this Privacy Policy periodically. We will notify you of any significant changes and update the effective date above.
Contact Us
WellnessLife MD
Email: hello@wellnesslifemd.com
Phone: (949) 603-1484